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    Parking Services is staffed 24 x 7 and available by phone at (616) 456-3751 or (616) 456-3290

    Where do buses park?

    Buses are encouraged to park on Scribner between Pearl and Bridge or on Mt. Vernon between Douglas and Lake Michigan Drive.

    Limited bus parking can be available to the VanAndel Arena.  Parking Services does not own or operate these bus parking areas.  For contact information, please call Aaron Terpstra, Operations Manager (616) 456-3289.

    Where do I park for a Van Adel Arena event?

    For evening and weekend events, surface parking lots south of Fulton by the VanAndel Arena are a popular choice. Ramp parking at Cherry Commerce, Weston Commerce, Commerce between Weston and Fulton (Gallery), Ottawa Fulton, Ionia between Louis and Monroe Center (Monroe Center), Monroe north of Campau (Louis Campau), and Pearl Ionia.

    For day VanAndel Arena events, monthly parking customers populate many of the surface lots, limiting availability. Currently, parking ramps mentioned above have some capacity. Parking Services does staff traffic personnel during these events. Our friendly personnel will direct you to the closest available parking.

    Where do I park for a DeVos Place event?

    For all events, parking is available under DeVos Place with entrances on Lyon and Michigan. Additional ramp parking is available across Monroe at the Government Center ramp. Louis Campau and Pearl Ionia parking ramps are also available. After 5 pm and on weekends, free parking is a short walk away at our North Ionia, North Monroe, and Scribner parking lots.

    Where is my DASH bus?

    DASH buses run loops during the day. They do not have a set schedule of which time they are at certain locations (like The Rapid line haul buses). Please contact our office at 616-456-3290 or check our web site for the schedule.

    I can see spaces, how come you won’t let me park if I don’t have a parking card?

    Parking Services has an obligation to provide parking spaces to our monthly parking customers. These customers are downtown employees, college students, and residents whose monthly fees are associated with their access. Parking spaces will be held out of daily, hourly, or event parking to accommodate these customers. If an access only parking card sign is out, check with traffic personnel for the next available parking location.

    When are meters enforced?

    Meters are enforced from 8 am until 5 pm Monday through Friday UNLESS they are marked as enforced for extended hours. Starting on September 1, 2012, parking meters over and between the Grand River and Division and Michigan and Oakes will be enforced until 6 pm.  Please note, there are meters that are no parking during certain hours at the request of the City’s Traffic Safety Department.

    What hours are personnel available?

    Our phone is staffed 24 x 7 616-456-3290 and 616-456-3751 and our Security staff is available to assist as well.

    What services does security provide?

    Security patrols our lots and stair towers, assist ramp and lot customer who locked their keys in their cars, have dead batteries, need a ride after DASH bus service hours, and complete reports for any incidents that occur within our ramps or lots