Security & Operations
Office Operating Hours: 7:30 a.m. - 5 p.m. Monday - Friday
Location: 50 Ottawa Ave. NW, Grand Rapids, Michigan 49501
Phone: (616) 456-3290
Services Provided to Customers
Jitney Service to Areas 2, 3, 4, 5, 6, 6A, 7, 8, and 9 are available to customers who work past 6 p.m. or when the DASH bus service ends.
To use this service, call 456-3751 approximately fifteen minutes in advance to advise of the desired time and place for pickup.
A Protective Services Officer (PSO) will pick you up at the time and location you specify, transport you to your vehicle, and wait until you are on your way. Look for a red security vehicle or Chevrolet Uplander with security markings.Our security personnel will also help you jump start a battery, get keys out of a locked car, change a flat tire, or assist with most any problem you, or your car, could run into downtown.
If you have Comments or Complaints please contact:
Aaron Terpstra - Operations/Security Provider
50 Ottawa Ave NW, Grand Rapids, MI 49501
When is Security Provided?
- Security is provided 24 hours per day / 7 days per week
- Where is Security Provided?
- Areas shaded red or pink are city parking facilities. They're the only ones patrolled by Grand Rapids Parking Services security personnel.
See map of patroled areas (PDF).